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Refunds and Cancellations Policy

At Aurosky Adventure Dine-in, we strive to provide our guests with an exceptional and memorable dining experience. To ensure the highest quality of service and planning, we have established the following policy regarding refunds and cancellations.

No Refunds Policy

Please be advised that once a booking is made, it is considered final. We do not offer refunds for any reason, including but not limited to changes in personal circumstances, weather conditions, or failure to attend your scheduled session. By booking a seat, you agree to this no-refund policy and acknowledge that all sales are final.

Non-Cancellation Policy

Seats for our sky dining experience are limited and highly sought after. As such, once a booking is confirmed, it cannot be canceled or modified. This policy helps us manage our seating arrangements effectively and ensure that all guests have the opportunity to enjoy a seamless dining experience. We recommend double-checking your availability and plans before making a reservation.

Rescheduling

In exceptional circumstances, if you need to reschedule your booking, please contact us as soon as possible. While we cannot guarantee accommodation for rescheduling requests, we will do our best to assist you. Rescheduling will be subject to availability and may incur additional charges.

Contact Information

For any inquiries regarding your booking, please contact our customer service team. We are here to assist you and ensure you have all the information needed for a fantastic sky dining experience. You can reach us at:

Important Notes

  • Please arrive at least 30 minutes before your scheduled session time to ensure a smooth check-in process.
  • In the rare event that Aurosky Adventure Dine-in needs to cancel a session due to unforeseen circumstances like heavy rain or high winds, we will notify you as soon as possible and provide options for rescheduling.

By confirming your booking, you agree to adhere to our Refunds and Cancellations Policy. We appreciate your understanding and cooperation in helping us maintain the highest standards of service.

Thank you for choosing Aurosky Adventure Dine-in for your extraordinary dining experience.