FAQs
Reservations can be made through our website or by contacting us directly. Please note that the experience is subject to various external conditions like weather. Aurosky retains complete rights to cancel, postpone, or reschedule sessions. The decision of the site safety officer will be final in this regard.
Yes, participants must have a minimum height of 130 cm. Guests with heart conditions or other significant medical issues should consult with us prior to booking.
This experience can be made accessible for wheelchair users and individuals with mild disabilities. However, it is essential to contact us in advance, before purchasing your ticket, with a detailed explanation of your condition. This allows our safety officer to evaluate your needs and make appropriate suggestions to ensure your safety and comfort.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information. Additionally, height is a major factor in deciding who can take this experience; therefore, it is intended for individuals who are 3.5-4 feet and above. We are currently giving sessions to kids above the height of 3.5-4 feet as they fit in safety belts.
The experience includes a 5 or 7-course meal, depending on the session, served at a height of hundreds of feet in the air.
Each table can accommodate a maximum of 22 people.
Each session lasts between 45 to 60 minutes, depending on the chosen session.
Guests are required to arrive at the location at least 30 minutes in advance. Guests who fail to arrive on time will not be allowed to board.
Yes, we adhere to all guidelines as specified by IS 15475. The platform is designed according to European standard EN 13814, and all lifting tackles and safety equipment meet their respective international safety standards.
The table can reach a height of up to 180 feet.
No, seat bookings are non-transferable and non-refundable
If a session is cancelled, our team may book your seats for a different time slot. This decision is at the discretion of our site staff and safety officer.
Yes, you can gift the experience. Please visit our booking page for more details.
Rain does not affect the safety of the lounge or its occupants. However, it may cause inconvenience to the dining experience. The safety officer will decide whether to continue the session based on weather conditions.
No, the menu cannot be customized.
Yes, we follow all safety guidelines and use equipment that meets international safety standards to ensure a secure and enjoyable experience for all guests.